Our technical specialists have experience of integrating with a wide range of third party products. Whether your customer details are currently held in CRM products, accounts packages or content management systems we will help you integrate with Attaina so that your campaign contact list is always current.
Helping our customers get the best return
Our Account Managers can help you design campaigns which reach the right target markets with the right products or services.
Get StartedFully integrated,
always synchronised
GDPR Compliant
Maintain compliance with privacy legislation
Traffic Light System
Who is engaging with you
GEO Heatmap
Where are my customers coming from
A/B Testing
Run two campaigns side by side
Full service integration setup
Even if your customer information is spread across a number of independent silos we can merge and de-duplicate your information dynamically so that you can create campaigns which easily target complex profiles.
Accounts
Payment Gateways
eCommerce
Thousands of happy customers, including:
“Their staff are friendly, helpful and exceptionally patient with anyone learning to use their marketing tools for the first time..”
Our charity use ATTAIN for our email marketing and SMS campaigns and they have also heavily advised us on a bespoke plan to retain members. Their staff are friendly, helpful and exceptionally patient with anyone learning to use their marketing tools for the first time. Any project we have tasked them with has been completed quickly and they have been totally transparent with their prices and deadlines – so useful to a charity where budgets are tight and time constraints tighter still. I can’t recommend ATTAIN enough – great people, great service.
Jen Royle, Communications Manager – Wigan Youth Zone
“ATTAINA allows us to run both scheduled and quick response campaigns, simply and in an instant”
DW Stadium are constantly communicating with our members promoting non-match day events, promoting facilities and conferences. ATTAINA allows us to run both scheduled and quick response campaigns, simply and in an instant. If we ever have any questions or need any assistance, the ATTAINA team are so friendly and helpful – they’re always on hand to offer expert advice and always go above and beyond to ensure we get the best out of our campaigns.
Sue France, Head of Sales – DW Stadium
Common questions our clients have...
Finance
What is included in the setup fee?
1 Template – design and build
Account set up – users, data import and send domain
Full System Training
How long is the contract length?
Our minimum contract length is usually 12 months, however we do offer all our clients a bespoke package offering so please speak to a member of the team who can discuss your specific requirements in more detail.
Are there any additional charges?
We always provide a quotation for you at the beginning which outlines everything that is included as part of your package. If you are looking to use additional modules or would like to use any additional services then a quotation will be provided for you to approve prior to any works being carried out.
Is support included?
Yes, support is included as part of your contract. This includes telephone and email support or we also have an online chat facility. All are available within normal office hours Monday – Friday between 9am and 5pm.
Marketing
How often can I send a campaign?
There are no restrictions on the number of email campaigns you send from the system, however your dedicated account manager can assist with your campaign strategy to ensure that you utilise the system in the most effective way by sending relevant targeted campaigns to specific audiences at the right time.
How many users can we add onto the system?
Up to 10 users are included as part of your basic set up and various user levels can be implemented.
What happens if I hit my usage limits?
Don’t worry we can always provide additional usage on a one off basis for you or if you are regularly hitting your usage limits we can upgrade your account for you.
How can I track my campaign?
ATTAINA provides full tracking and analytics across all your campaigns including opens, clicks, link tracking, unsubscribes, views and more indepth reporting via the single customer view.
Administration
How do we add in new data contacts?
This can be done in a variety of ways. There is an option to add contacts directly into your account at an individual level or you can import and export databases via csv files. ATTAINA is also designed to integrate with most systems, contact forms or any other software product that may collect and store data for your business so this can be automated if required. It’s worth chatting through this with a member of our team so we are able to provide the best solution for your business.
Is there out of hours support?
Out of hours support is available in the event of an emergency but may be chargeable subject to the nature of the support.
Is training provided?
Yes, full training is included as part of the account set up.
Sales
Will I have an Account Manager?
Yes, all our clients are provided with a dedicated Account Manager who will be assigned to you as soon as your account is activated.
Can I use different templates within my account?
Yes, alongside any bespoke templates you may have within your account, ATTAINA also provide a variety of generic templates for you to choose from including a HTML option.
Still have a question? Email us at help@attaina.com
We
Non-Profit
Working for a better world? Get 10% off anything you want.
There are so many great nonprofits working hard to make the world a better place. We want to contribute to your website management efforts. To get a nonprofit discount for your organization, please send over your 501c3 or the country equivalent to receive a personalized coupon code with a 10% discount.
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